Last Updated: January 2026

I89 Privacy Policy — Your data is our responsibility

I89 takes the protection of your personal data seriously. This policy explains what information we collect, why we collect it, and how we keep it safe.

Your Protecting Your Privacy We

I89 believes every user's privacy is invaluable. That is why our platform has multiple layers of data protection in place.

SSL Encryption

All your data is protected with 256-bit SSL encryption. From login to payment, every step of your journey is secured.

Not to Third Parties

Your personal data is never sold. It is not shared with third parties — except on a strictly limited basis to keep our services operational.

Secure Data Storage

Your data is stored on secured servers and kept safe at all times through regular security audits and updates.

Minimal Data Collection

Only the information strictly necessary is collected. No unnecessary data is requested or stored.

Your Control

You can request to view, correct, or delete your data at any time. We respect your choices.

Transparent Policy

Our Privacy Policy is written in plain, straightforward language. No hidden clauses, no important details buried in legal jargon.

I89's Privacy Policy Details

Who This Policy Applies To

This Privacy Policy applies to all users of the i89.bio website and its services. By using the platform, you are considered to have accepted this policy.

1 What Information We Collect

Some personal information is collected on the i89 platform to deliver our services. This data is used solely to provide you with the best possible experience. We never ask for information that is excessive or irrelevant.

The following types of information may be collected:

  • Identity Information: Full name, date of birth, and national ID number (collected during KYC verification).
  • Contact Information: Mobile number and email address.
  • Financial Information: Mobile banking number (bKash, Nagad, Rocket) and transaction details.
  • Technical Information: IP address, browser type, device information, login time and date.
  • Gaming Information: Game history, betting details, and win/loss records.
  • Cookie Information: Information related to browsing habits and preferences.
Good to Know

We do not collect any sensitive information without your consent. Documents submitted during KYC verification are used solely to confirm your identity.

2 Purpose of Data Collection

I89 collects your information only for specific, defined purposes. Nothing is stored without a clear reason. The key purposes are outlined below.

  • To complete account registration and KYC verification.
  • To process financial transactions such as deposits and withdrawals.
  • To ensure platform security and prevent fraudulent activity.
  • To provide customer support services.
  • To send bonus and promotional offers (with your consent only).
  • To fulfill legal obligations and prevent money laundering.
  • To improve platform quality and enhance the user experience.
  • To promote responsible gaming and support users who may be experiencing problems.

3 Data Storage & Security

I89 uses industry-leading technology and practices to keep your data secure. Our servers undergo regular security audits to stay protected at all times.

  • All data is secured with 256-bit AES encryption.
  • Passwords are never stored in plain text — only in hashed form.
  • An automated monitoring system is active to detect suspicious activity.
  • Financial transaction data is secured in accordance with Payment Card Industry (PCI DSS) standards.
  • Multiple failed login attempts will automatically trigger an account lock.
  • Data is backed up regularly and a disaster recovery plan is in place.

However, no data transmission over the internet can be guaranteed to be completely secure. You are also responsible for keeping your password and login credentials safe.

4 Data Retention Period

Different types of data are retained for different periods. See the table below.

Types of Information Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Guidelines
KYC Documents 5 Years Anti-Money Laundering Law
Gaming History 3 Years Dispute Resolution
Cookie Data 30–90 Days User Experience
Support Conversations 2 Years Quality of Service Assurance

5 Sharing Information with Third Parties

I89 never sells your personal data. In limited cases, information may be shared with trusted partners solely to keep our services running.

  • Payment Providers: bKash, Nagad, Rocket — used solely for processing transactions.
  • Game Software Providers: Minimum data necessary to operate the games.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Anti-Fraud Services: To prevent fraud and money laundering.

All third parties are contractually obligated to keep your information confidential and may only use your data for the specific purpose agreed upon.

6 Cookie Policy

I89 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

  • Essential Cookies: These are essential for the platform to function properly and cannot be disabled.
  • Performance Cookies: Helps us understand which sections of the site are used most.
  • Functional Cookies: Remembers your language and preferences.
  • Marketing Cookies: Helps show relevant offers. You can turn these off at any time.

You can manage cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some platform features.

7 Privacy of Minors

I89 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. If a minor's account is identified, it will be suspended immediately and all associated data will be deleted.

If a parent or guardian believes their child is using i89, they are urged to contact our support team immediately.

8 Privacy Policy Updates

I89 reserves the right to update this Privacy Policy when necessary. Any changes will be published on this page, and the "Last Updated" date will be revised accordingly.

  • For significant changes, a notification will be sent to your registered mobile number.
  • Continued use of the platform after a policy update takes effect constitutes acceptance of the revised terms.
  • We recommend visiting this page regularly to stay up to date.
Need Help?

If you have any questions about our Privacy Policy, our support team is always ready to help.

View FAQ
Your Data Is Safe

I89 is committed to protecting your privacy. Play with us, worry-free.

About Data Your Rights at a Glance

I89 believes every user should have full control over their own data.

Right to Access Your Data
You may request to view all information i89 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information at any time.
Right to Erasure
After account closure, you may request deletion of all data beyond what is required by legal obligations.
Right to Restrict Processing
You have the right to opt out of marketing communications or certain types of data processing.
Data Portability
You may request a copy of your data in a structured, readable format.
Right to Lodge a Complaint
If you are dissatisfied with how your data is handled, you may file a complaint with our support team or the relevant authority.

About Privacy Frequently Asked Questions

No, i89 never sells your personal information to third parties. Your data is used solely to operate our services and is shared in a limited capacity with trusted partners who are contractually obligated to keep it confidential.

No. Your password is never stored in plain text. It is transformed and stored using a strong cryptographic hashing process. No i89 employee can ever see your actual password.

You can contact the i89 support team to request deletion of your data. Information covered by legal obligations — such as transaction records — may not be removable before a set retention period, but all other data will be deleted.

Yes. Any national ID or other documents submitted for KYC verification are stored securely on encrypted servers. Only authorized staff and legal authorities may access them when required. Once verification is complete, the original copies are deleted from the processing servers.

You can turn off promotional messages by updating your notification preferences in account settings. Alternatively, contact our support team and they will update your preferences for you. Please note that essential account-related messages cannot be disabled.

Your Data Is Protected — Right Now Play with Peace of Mind at i89

I89 is fully committed to protecting your privacy. Join today and enjoy safe, fun gaming alongside millions of players across Bangladesh.

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